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Think you may be depressed, using too much alcohol, having an eating disorder or another mental health issue? Access our online screening to learn whether you are currently experiencing difficulty or may be at risk. Click here.

Groups at the PCC: Spring Quarter 2013:   Women's Group, LGBTQQI Group, Veterans Support Group, Interpersonal Co-Ed Group, Growing Through Grief Group, Journaling for Self-Awareness Group, Managing Your Moods Group, Grad Student Support Group, Thrive! Health & Wellness Workshops, For more info

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About Us

Who Uses the Psychological Counseling Center

The goal of the Psychological Counseling Center is to provide professional counseling services to currently enrolled CSUSB students. Students who utilize the Center may be experiencing a variety of difficulties including: stress, anxiety, homesickness, depression, relationship problems, grief or trauma. Students may attend a single session, but most students return for additional sessions with their counselor. Counseling is completely confidential, and students are assured they will have privacy. Professors, deans and parents are not notified that a student is receiving counseling, unless a student requests such contact and signs a release permitting such. One exception is when a student poses a risk to self or others. When an individual's needs are beyond the scope of the PCC services, referral options will be provided.

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Common Concerns and Issues Discussed

  • Confusion, anxiety, or depression
  • Mood variability
  • Needing help with an important decision
  • Loneliness
  • Adjusting to living away from parents
  • Friendship problems
  • Romantic concerns
  • Family concerns-including parental divorce
  • Compulsive eating
  • Self-destructive use of alcohol or drugs
  • Loss of a relationship
  • Balancing academics and social needs
  • Shyness
  • Illness or death of a friend or family member
  • Personal trauma such as sexual assault
  • Illness or death of a friend or family member
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    Meet Our Staff

    Patricia Smith, Dr.P.H.
    Title: Director of Student Health and Psychological Counseling Center
    Education: Dr.P.H. Loma Linda University School of Public Health
    License: Public Health Nurse, Registered Nurse

    Terry Schmitt, Ph.D.
    Title: Associate Director of Student Health & Psychological Counseling Center
    Education: Ph.D. in Psychology from University of California, Riverside
    License: Clinical Psychologist

    Shelley Pope, M.S.
    Education: M.S. in Clinical/Counseling Psychology from California State University, San Bernardino
    License: Marriage and Family Therapist

    Rachel Keener, Psy.D.
    Education: Psy.D. from Fuller Graduate School of Psychology
    License: Clinical Psychologist

    Bridget Tucker, M.S.
    Education: M.S. in Clinical/Counseling Psychology from
          California State University,San Bernardino
    License: Marriage and Family Therapist

    Julie Simmons, M.A., Psy.D.
    Education: M.A. in Marriage and Family Therapy from
          Azusa Pacific University
    Psy.D. in Clinical Family Psychology from
          Azusa Pacific University
    License: Marriage and Family Therapist
                  Clinical Psychologist

    Jeffrey Andreas Tan, Ph.D..
    Education: Ph.D. in Counseling Psychology from
          The University of Missouri-Columbia
    M.A. in Counseling Psychology from
          The University of Missouri-Columbia
    License: Clinical Psychologist



    Dianne Swanson, M.S..
    Education: M.S. in Clinical/Counseling Psychology, California State University, San Bernardino
    License: Marriage and Family Therapist



    Susan F. Lilly, M.S..
    Education: M.S. in Counseling from California State University, Fresno
    License: Marriage and Family Therapist



    Current Trainees

    Victoria Nguyen, M.A.
    Education: M.A. in Psychology from Loma Linda University, Pursuing a Psy.D. in Clinical Psychology at Loma Linda University

    Sarah Sadeghi, M.A.
    Education: M.A. in Psychology from Claremont Graduate University Pursuing a Psy.D. in Clinical Psychology at Loma Linda University


    Post-Doc Trainees:

    Stacie Pham, Psy.D.
    Education: Psy.D. in Clinical Community Psychology from University of La Verne
    Pursuing California licensure as a Clinical Psychologist


    Shane Calhoun, Psy.D.
    Education: Psy.D. from Loma Linda University
    Pursuing California licensure as a Clinical Psychologist

    MFT Intern:

    Jennifer Gless
    Education : M.Ed. in Health Education from University of Tennessee at Chattanooga
    M.S. in Clinical/Counseling Psychology from Cal. State University San Bernardino

    Heather Henry, M.S., MFTI
    Education: M.S. in Clinical Psychology from Cal. State University San Bernardino

    Support Staff
    Diane Umland, Office Coordinator
    Gayle Villavicencio, Administrative Support Coordinator
    Alyssa Pettey, Student Assistant
    Sara Bogdan, Administrative Support Assistant I


    Psychological Counseling Center Staff

    Back row: Dr. Jeff Tan, JJ Gless, Dr. Rachel Keener, Diane Umland, Sara Bogdan, Dr. Julie Simmons, Sarah Sadeghi, Victoria Nguyen
    Middle row: Dr. Bridget Tucker, Shelley Pope, Heather Henry, Stacie Pham
    Front row: Dr. Terry Schmitt, Dr. Patti Smith, Dianne Swanson



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    Eligibility

    All students enrolled for academic credit (full-time or part-time, undergraduate or graduate) may use the Student Health and Counseling Center.

    Note: If you are taking a quarter off from CSUSB and desire counseling you may be eligible for services if the following criteria are met: You intend to return to CSUSB the following quarter; you have been enrolled at CSUSB for the past two consecutive quarters; and you pay the one time quarterly Health Fee before seeing a counselor.

    Students enrolled in continuing education, extension or Open University courses are not eligible for services.

    A non-student may be served only as part of couples counseling when the non-student's significant other is currently enrolled at CSUSB.

    Summer Eligibility: Students who are enrolled in summer classes are eligible for counseling services during the summer quarters. Students who desire counseling services during the summer quarter and are not enrolled in summer sessions, have the option to pay the health services fee and receive counseling services.

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    Cost

    The Psychological Counseling Center is funded by the student health fee paid at the time of enrollment to CSUSB. No other fees apply.

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    Location

    The Student Health & Psychological Counseling Center has moved into its newly renovated and expanded location (map). Entrance to the Psychological Counseling Center is on the west side – east of the Pfau Library and north of the main health center entrance.

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    Office Hours

    During the academic year the Psychological Counseling Center is open:
    DayHours
    Monday8:00am - 5:00pm
    Tuesday8:00am - 6:00pm
    Wednesday8:00am - 6:00pm
    Thursday8:00am - 5:00pm
    Friday9:30am - 5:00pm


    The PCC may be closed for lunch between the hours of 12:00 and 1:00pm, special events and University Holidays. However, when PCC staff is not available an after-hours counselor can still be reached using the same number (909) 537-5040

    Summer Hours

    Monday - Thursday 8:00am - 5:00pm
    The PCC will be closed between 12:30pm to 1:30pm.

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    Scheduling Appointments

    Students may schedule appointments in person at the PCC or via telephone. Please call the Psychological Counseling Center at (909) 537-5040 to schedule an appointment.

    The PCC is unable to schedule appointments via a third person.

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    Confidentiality and privacy

    All contacts with the Psychological Counseling Center are confidential, except in situations where laws or ethics require notification of a family member or others. Notice of Privacy Practices.

    The Psychological Counseling Center does not release any information regarding whether a student has used the service nor matters discussed in counseling. Except under certain specific circumstances, no parent, dean, faculty member, or other student can get access to information about client without express written permission.

    Exceptions:

      1. A student who has used the PCC services may give authorization to us to release records or to disclose information to anyone the student chooses. However, a request to exchange confidential information must first be completed and signed.
      2. If the counselor believes that there is danger to self or others, safety considerations will prevail, and the counselor will notify appropriate family members or other authority. Such disclosure is for the purpose of providing the necessary care and protection of the student.
      3. In very rare circumstances, the court may order the release of confidential information.
      4. Unlicensed counselors work under the supervision of a licensed counselor who has access to counseling records in order to perform supervision responsibilities. In addition, a student may grant permission for a counselor to audiotape or videotape a session for the counselor to review with his/her supervisor.
      5. Counselors are mandated reporters of suspected elder or child abuse and will notify the appropriate agencies.
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    Advanced Directive

    As a patient, you have the right to participate in your own health care decisions and to make an Advance Directive. An Advance Directive is a written document in the form of a living will or Durable Power of Attorney prepared by a competent individual that specifies what, if any, extraordinary procedures, surgeries, medication or treatments the patient desires in the future, when he or she can no longer make such decisions about medical treatment. Please see the Advanced Directive form and instructions for more detailed information.

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